Shipping Policy

Thank you for choosing DeepVee. Here is our shipping policy to guide you through the process:

Processing Times:

  • Orders typically take 1-3 business days to process before they are shipped out. During high-demand periods, processing times may extend, but we strive to get your order to you as quickly as possible.

Standard Shipping:

  • Our standard shipping option delivers your order within 7-14 business days after the processing period. Please note that shipping times may vary based on your location, customs processing, and other unforeseen circumstances.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery.

Shipping Destinations:

  • We currently offer shipping to various destinations. Please ensure that your shipping address is accurate and complete to avoid any delays or misdelivery.

Shipping Costs:

  • Shipping costs are calculated based on your location and the weight of your order. You can view the shipping cost during the checkout process before completing your purchase.

International Shipping:

  • For international orders, additional customs duties and taxes may apply. These fees are the responsibility of the customer. Please check with your local customs office for more information.

Order Modifications:

  • If you need to modify your order or shipping information, please contact our customer support team as soon as possible. Once the order is shipped, modifications may not be possible.

Lost or Damaged Items:

  • In the rare event that your order is lost or damaged during transit, please contact us immediately, and we will work with you to resolve the issue.

We appreciate your patience and understanding. If you have any questions or concerns about your order, please don't hesitate to reach out to our customer support team at deepvee@sillylittlegooseco.com .

Thank you for being a valued customer at DeepVee.